You can delete your account and its data at any time, from inside the app.
Open Settings in the app and tap Delete account. Confirming signs you out immediately, and your account is fully removed from our servers within 30 days.
If you’ve lost your phone, or lost access to the address you signed in with, email ksyong1964@gmail.com from the address you signed in with, with the subject Delete my account. That subject line matters — the same address handles support and privacy, and it is how deletion requests get picked out. If you signed in with Apple and chose to hide your email address, say so in the message and include your display name — we will verify another way rather than ask you to reveal it.
If you’re the only owner of a group, the group — and everyone’s membership in it — is deleted along with your account.
There is no stored route line to delete. ardeo never uploads one — see the privacy policy.
Data held only on your own phone is removed when you delete the app.
The coverage counts you contributed remain.
A coverage count records that an area was prayed over on a given day. It has no person attached to it and cannot be traced back to you, so those counts stay. Other people’s records of their own neighbourhoods are built from the same totals, so removing yours would corrupt theirs.
Nothing that identifies you survives deletion.
Deleting your account in the app is immediate: you’re signed out straight away, and removal from our servers completes within 30 days. If you email us instead, the same 30-day removal starts once we’ve confirmed it’s really you, which we aim to do within a few days.
Backups are purged on their normal rotation, which can take up to a further 30 days — after that, no copy remains.
Questions: ksyong1964@gmail.com